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Telephone Job Interview: What You Need To Know

Published: Wednesday, 18 April 2012   Category: Graduate jobs

There are already lots of lists and guidelines on tips for a face to face job interview. However, telephone interviews are a different beast altogether.  
Since job offers are often placed in different locations – or even different countries – it is important to learn how to deal with this type of interview in which your voice is all you have to land that graduate position.  

Have your CV to hand.  You will probably base most of your answers on your CV and the employer may ask you questions based on a copy you have sent over.

Ask the name of your interviewer and use it as the interview progresses. Studies show that people like to be called by their name. The voice is the only thing you have so use it wisely.

Be calm. The sound of your voice or even your tone are features that will define you on a call. Even if you are a bit nervous, try to be calm, talk clearly and smile!

Listen. Be a good listener, don’t interrupt and think before you reply. Your answers will reflect if you have been listening carefully or not. If you do not hear or understand what was said, do not hesitate to ask. That shows you are honest and keen to get the answer right.

Use achievements and facts. When talking about your job experience, be clear and concise and do not say more than is expected of you. Use facts and figures to back up what you are saying.

Have a handy pen and notepad. This gives you a platform to write down any thoughts and questions, and helps improve your concentration by focusing your mind.

Don't smoke, chew gum, eat, or drink. They will notice it and it looks very unprofessional.
Have you ever experienced a telephone interview? What do you think is easier in order to get a graduate job, a face to face or telephone interview?

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