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Government plans will give more rights to university students

Published: Monday, 16 July 2007   Category: Government policies

University students may get more overall rights and be able to demand a greater personalised service from their higher education institutions under new government reform plans.

With students now paying thousands of pounds to fund themselves throughout their university careers, the government is now looking into policies which will see this heavy investment fully realised amid an underlying slogan of 'students as customers'.

Speaking to the Times Higher Education Supplement, Higher Education Minister Bill Rammell insisted that the high-cost nature of university study today means institutions must be "responsive to people who are paying for their own higher education".

Sally Hunt, general secretary of the University and College Union, added that students should expect to be afforded more rights as the nature of British university life continues to change rapidly

"The shift towards a market in higher education is inevitably bringing about a consumer culture. The biggest losers so far have been students and staff," said Ms Hunt.

"But vice-chancellors must also be prepared to reap what they sow," she added. "If students are unhappy with the service provided they are much more likely to seek redress.ADNFCR-1068-ID-18212734-ADNFCR

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