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Enterprises 'seeking edge through engaged employees'

Published: Wednesday, 23 April 2008   Category: Life after graduation

Companies can improve employee engagement and boost performance by using tools to measure how happy their workforce is.

The link between high levels of employee commitment and bottom line results is becoming increasingly recognised, which is leading business leaders to explore engagement measures, which may be of note to graduates.

A report by PricewaterhouseCoopers revealed that businesses can plan levels of engagement for a whole workforce through data relating to resignation levels, absence rates, employee attitudes, performance-related pay and grievance incidents.

Richard Phelps, a partner at PricewaterhouseCoopers, said his organisation is seeing increased demand for evidence-based human capital (HC) metrics, as the importance of choosing the right human capital is being recognised by business leaders.

"It is an exciting time in this area. More and more companies are working hard to be perceived as responsible employers, to build attractive employer brands and fulfil their reputation as a responsible company. HC metrics help them to throw their arms around all of this," he remarked.

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