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Graduate Job RSS Retail Sales Solutions - IT Technician Data Administrator

Vacancy Type: Graduate Job
Employer: ScotGrad – Graduate Placements for Growing Businesses
Reference: RSS01
Salary: £18,000 - £20,000 p.a  

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EXPIRY NOTICE: This job has now expired and will not be accepting any more applications.

Location - Glasgow          Salary - £18,000 - £20,000 p.a

Job summary

RSS has a great opportunity for an IT administrator to work on their newly implemented helpdesk and be responsible for generating reports for clients. The role will involve Interaction with users and clients, data analysis and manipulation. This is a 12 month placement with a strong possibility of converting to a permanent role.

Job Description

Project Description

As a business we require this role to support our existing IT staff to assist our busy clients’ demands. The help deliver efficient service to our clients

The graduate will expected to produce daily reports, log all issues and help in web development. All this will be done with the support of the team and training will be provided as when needed

Role Description

The helpdesk is controlled with an ITIL service desk solution. The post holder’s main responsibilities will be to help provide a high standard of reporting to all stakeholders and to maintain the integrity of our data capture systems. It will involve working to tight deadlines and delivering a high quality service to our clients and users

Main Responsibilities

-          Utilise the service desk to ensure all user requirements and logged and record, escalate as required

-          Provide first line support to users and clients

-          Devising methods to record information within our database structure that will deliver our clients requirements

-          Manipulating data and producing reports to deliver high quality information to clients

-          Assist in the development of the company web portal

-          Contribute to the department process and procedures

Skills / Experience


-          MS Office, software & Hardware

-          Communication (verbal & written) team orientated, attention to detail

-          Can do attitude and willingness to learn new skills


-          Android, .net, java, Visual Basic, SQL

-          User or customer interaction

-          Exposure to the retail sector



-          Any IT/Technical degree

-          Knowledge of IT


-          Data Administration/IT degree Knowledge and Skills

-          Database theory and development Data analysis


Exposure to the latest mobile technology.  In house training which will give the graduate exposure to our bespoke software, Excel, Visual Basic and android.  Gain a good understanding of the industry sector where we operate.

As part of the TalentScotland Graduate Placement Programme, the candidate will benefit from support from the TSGPP team and will have access to a residential Leadership and Business skills training course. 


12 Months

Location: Scotland

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ScotGrad – Graduate Placements for Growing Businesses

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