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Graduate Job IT Systems / Technical Support / Helpdesk / 1st and 2nd Line Support

Vacancy Type: Graduate Job
Employer: Networx Recruitment
Reference: WRXIT11004
Salary: Salary £15,500 - £18,500 + Benefits  

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EXPIRY NOTICE: This job has now expired and will not be accepting any more applications.

IT Systems Support

Salary £15,500 - £18,500 + Benefits

Skelmersdale, Lancashire 

 

 

Our client is the UK’s leading independent specialist in providing monitoring and management services to the petrol retail industry. It is now further expanding its services in both the UK and mainland Europe and this UK based vacancy has arisen for an individual to join our IT Systems Support department.

 

The main purpose of this role is to install, maintain, configure, provide support for and trouble shoot their hardware and software solutions and generate reports as requested by querying their databases. Within this role your main responsibilities will include resolving problems collecting data from sites that use their bespoke software and hardware, testing installed equipment to ensure that it is fully operational and provide advice and training to users. You will also be expected to maintain, update and where possible improve our existing software solutions, install and configure new or updated hardware and software and test bespoke applications and provide feedback.

 

Ideally, the successful candidate will have worked in a similar role previously and will ideally hold an IT related qualification. Highly organised, you will be capable of planning and prioritising your workload effectively to ensure that all deadlines are met. It is essential that you have a good grasp of the importance of providing excellent customer service and because of this you will be flexible and reliable in your approach whilst remaining realistic with promises. Analytical in your thinking, you will solve problems with ease and you will listen effectively, enabling you to understand the needs of others. Assertive in your manner, you will be a strong team player capable of building rapport and strong relationships easily and your tenacious approach will ensure that you persist at tasks.

 

They are seeking a hardworking and dedicated individual with a strong grasp of English grammar and an approachable demeanour. You will ideally hold a full UK driving licence and it would be advantageous for you to have access to your own vehicle for work purposes.

Please note networx is not a typical agency. We manage applications on behalf of our client.  Unlike a traditional agency we do not hold a database of candidates so will not contact you about other roles.

Location: North West England

Recruiter Details

Amy Downend

Networx Recruitment
01943 467 766

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