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Graduate Job Customer Support Representative

Vacancy Type: Graduate Job
Employer: Turbomeca UK
Reference: Turbo739
Salary: Circa £20,000  

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EXPIRY NOTICE: This job has now expired and will not be accepting any more applications.

Customer Support Representative / Fareham / Turbomeca UK

We are growing. We understand that the job market is competitive and we are reaching out to experienced people. We are a market leader in helicopter engine repair, maintenance and overhaul. We also manufacture key components for the Aerospace community. Do you have a passion for quality and the right first time approach? Here at Turbomeca we do.

We have a requirement for a Customer Support Representative to join our Commercial team. The main purpose of the customer support representative role is to efficiently and responsively co-ordinate the customers requirement within our facility ensuring on-time delivery and customer satisfaction whilst ensuring the commercially viable cost of the product.

Tasks include:

  • Building excellent relationships and acting as first point of contact for all customer product and service quotations, queries and deliveries
  • Preparation and administration of all contracts and documentation, including service billing, updates and tracking
  • Management of payment processes, warranty and claim documentation, reports and analysis, and key performance measures
  • Interface/support Field Representative activities and maintain daily customer diaries
  • Working as part of the AOG Out Of Hours Response Team, required to provide a 24/7 on-call facility on a regular basis

The successful candidate will have a business related degree and some postgraduate experience working in a commercial environment.

Location: South East England

Recruiter Details

Chris Main
Turbomeca UK
01489 566031

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