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Graduate Job Customer Service - 12 Month Contract

Vacancy Type: Graduate Job
Employer: Pernod Ricard UK
Reference: J858
Salary: £20,000 - £26,000  

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EXPIRY NOTICE: This job has now expired and will not be accepting any more applications.

Pernod-Ricard UK is the world's co-leader in wines and spirits; founded in 1975 the business has grown via successive acquisitions and organic growth. An impressive portfolio of brands includes, Absolut Vodka, Jameson Irish Whiskey, Martell Cognac, Havana Club Rum, Malibu and Perrier-Jouet Champagne.

We are looking to recruit a graduate with flair and motivation to join our Customer Service team in London.

What is exciting about this role?

Customer Service plays an important part in our Operations division. We aim to provide very high levels of customer service whilst minimising operating costs and working capital.

As a Customer Service Advisor you will work closely with the Customer Service Manager, external customers and third party logistics providers. This is a 12 month contract which could develop into a permanent opportunity but will also give you the opportunity to network with key managers at Pernod-Ricard.

Your key tasks:

  • To provide e-commerce knowledge to internal and external contacts.
  • To respond to enquiries and provide project support to the wider business for any new e-commerce initiatives and development.
  • To provide end to end administration of the ‘order to delivery’ process for a portfolio of Customers across all commercial channels (Grocery, Impulse, Wholesales Cash and Carry, On Premise and e- Commerce).

You will receive training and on-going support and we have a positive encouraging culture.

What are we looking for?

  • You will be focused on a career in business and you must share our commitment to customer service excellence.
  • You’ll have excellent communication, problem solving and organisation skills.
  • You will be a high calibre graduate with a minimum of 300 UCAS points over three subjects at 'A' Level, and a 2:1 or above degree.

All applications will be processed through Discovery Graduates

We regret due to the high volume of applications we receive; only those successful on application will be contacted for interviews. In the event that you are unsuccessful for this opportunity, we may still be able to help you and we will retain your application and consider you for other opportunities.

Location: London (inner and outer)

Recruiter Details

Discovery Graduates
0121 212 3111

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