Graduate Job Profile - Application Support

One of the biggest challenges for IT Consultants working in the financial services industry is the need to understand the complex world of IT in relation to global financial services.


An Application Support Analyst must be a natural problem solver, with the ability to analyse and diagnose any given issue, as well as possessing high attention to detail. They will be strong communicators with the ability to work in a client-facing role and converse effectively with colleagues and senior management. Self-motivation is a key skill as well as excellent time management and the ability to prioritise tasks.

Due to the current economic situation, many individuals have been discouraged from careers in the financial sector, where Application Support Analysts usually work. However, as IT is an essential part of financial services, business leaders continue to invest in their IT systems year on year. Financial institutions have been updating, enhancing and replacing their systems, which in turn has increased demand for talented IT Consultants.


As a professional Application Support Analyst you will be responsible for supporting bespoke applications, often, but not always, within large investment banks. Your role may involve some programming and administration, though primarily you will deal with technical problems; analysing, diagnosing, then either solving or referring the problem to the right person to do so.


What is Application Support and what is it like to be an Application Support Analyst? FDM Group's Head of Service explains at http://www.fdmacademy.com/what-is-application-support/


Information written by FDM Group: International IT services provider FDM Group is currently the largest IT graduate employer in the UK. To date, its FDM Academy is responsible for launching the IT careers of over 2000 individuals. For more information please visit http://www.fdmacademy.com or http://www.fdmgroup.com

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