Case Studies

Frankie Boldly - Trainee Business Manager

Company Name: McDonald's Restaurants

Location: Blackpool

It was after graduating with a first class honours degree in Business Management from the University of Central Lancashire, that I discovered McDonald's amongst the Times Top 100 graduate employers.

I immediately visited, took a look at their graduate package and, after being surprised by what I found, applied online. McDonald's has a rolling recruitment process so you can apply at any time of the year and start when it suits you.

The online application form was easy to complete with only a small handful of essay style questions that are typical requisites of graduate application forms.  My application was screened, and I received a reply within two days to confirm I'd passed the initial stages and that I now had to complete an online personality questionnaire.   Similar to a psychometric test (but in my opinion a little easier), it is designed to get a feel of the type of person / manager you are - and is not, as such, a test.

A couple of days after this, I received a letter through the post inviting me to an Assessment Centre, or 'On Job Experience' (OJE) as McDonald's refers to it.  At this stage I began to be really impressed by the efficient way in which McDonald's  screen their applications.  Some graduate recruiters take months to get in touch and take your application to the next stage, whereas McDonald's place more urgency on your future.

The OJE is store based and takes you through a typical day in a McDonald's restaurant exposing you to everything from health and safety, interviews and group work to experiencing the kitchen, dining and front counter areas.  It is an ideal opportunity to see if McDonald's is right for you, and if you are right for the company.

After passing this I was invited to a final interview with an Operations Manager.  Because I had enjoyed the OJE so much, mine ended up being more of a chat than a formal interview.  However, whether formal or informal you will always be given feedback on your progress so far.  Within a week I'd received an offer of employment and, after looking once more at other options, I 'snapped' up the chance to work for McDonald's and haven't looked back since.  I've now worked for the company for 1.5 years and I'm well on my way to running my own restaurant.


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